PHONE NUMBER:

+254 (0) 714343834 | +254 704 483613

EMAIL:

info@tenabrands.com

ALL ABOUT TENA ARTS

FREQUENTLY ASKED QUESTIONS

Where are you located

We are located along Kenneth Matiba Road, Superior Arcade, 4th Floor, Room 413, Accra Road.

 

What is the best file format for submitting a document for printing?

The Portable Document Format (PDF) is generally the preferred file format for submitting a document for printing as it works with virtually all professional printing and digital output devices. By design, a PDF file incorporates the information needed to maintain document consistency from system to system. Most other file formats such as Adobe InDesign, Illustrator, and Microsoft Word are easily converted to PDF format.

What is a proof and why is it needed?

A proof is a one-off copy of your printed document used for visual inspection to ensure that the layout and colors of your document are exactly how they are intended to be. A proof is made prior to sending the document to the press for final printing.

How do I go about getting an estimate from you?

The best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and speak with one of our customer service representatives.

How well will what I see on my monitor match what I see on paper?

The technology of design, layout and printing has come a long way to the point where much of the work is done in a WSYWIG (What You See Is What You Get) digital environment. However, there are sometimes noticeable differences in color calibration and spatial conformity from monitor to monitor and consequently from screen to print.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS