PHONE NUMBER:

+254 (0) 714343834 | +254 704 483613

EMAIL:

info@tenabrands.com

ALL ABOUT TENA ARTS

FREQUENTLY ASKED QUESTIONS

Where are you located

We are located along Kenneth Matiba Road, Superior Arcade, 4th Floor, Room 413, Accra Road.

 

What is the best file format for submitting a document for printing?

Printers generally prefer the Portable Document Format (PDF) for submitting documents because it works seamlessly with almost all professional printing and digital output devices. By design, a PDF file contains all the necessary information to ensure consistency across different systems. Additionally, file formats like Adobe InDesign, Illustrator, and Microsoft Word can be easily converted to PDF, making it a versatile and convenient choice.

What is a proof and why is it needed?

A proof provides a single printed copy of your document for visual inspection, allowing you to confirm that the layout and colors match your intended design. Printers create this proof before sending the document to the press for final printing.

How can I request an estimate from your team?

To ensure we have all the information needed to provide an accurate quote, call us and speak directly with one of our customer service representatives.

How well will what I see on my monitor match what I see on paper?

Design, layout, and printing technology have advanced significantly, allowing most work to take place in a WYSIWYG (What You See Is What You Get) digital environment. However, noticeable differences in color calibration and spatial alignment can still occur between monitors, which may also affect the transition from screen to print.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS